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Mexico City has introduced a new chatbot named "Xoli," designed to assist tourists during the 2026 World Cup. This initiative is part of the Mexican federal government's broader strategy to leverage the World Cup as a catalyst for national development.
Xoli aims to enhance the visitor experience by providing real-time information and guidance on navigating the city, which will host a significant number of international tourists for the tournament. The chatbot is expected to facilitate communication and help visitors find essential services, attractions, and local events.
The launch of Xoli underscores the growing trend of using technology to improve tourism infrastructure and support economic growth. As the World Cup approaches, Mexico City is focusing on ensuring that tourists have a seamless and enjoyable experience, contributing to the city's reputation as a global travel destination.
Source: www.wired.com – https://www.wired.com/story/mexico-city-xoli-chatbot-world-cup-tourists/