We lost £3,000 after collapse of Ikea’s solar panel installer

Many UK consumers are facing financial losses after the collapse of Soly, the solar panel installer that partnered with Ikea. Customers who signed contracts through Ikea's website have reported losing thousands of pounds, with one individual stating they lost £3,000.

Despite the partnership with the well-known Swedish retailer providing a sense of security, Ikea continued to promote Soly even after the company's financial troubles became apparent. Customers have expressed frustration over Ikea's lack of support and guidance during this crisis, leaving them without recourse after their investments fell through.

The situation raises concerns about consumer protection and the responsibilities of large retailers when partnering with third-party service providers. As more individuals come forward with similar experiences, the implications for both Ikea and the solar energy market in the UK could be significant.

Source: www.theguardian.com – https://www.theguardian.com/money/2026/apr/13/ikea-solar-panels-soly-collapse-lost-3000