The £49 ‘driller killer’: steps to avoid locksmith scams

Consumers in the UK are being warned about a rise in locksmith scams, where rogue operators lure customers with deceptively low prices. A common scenario involves individuals seeking emergency locksmith services, only to be hit with exorbitant bills after the work is completed.

One reported case highlights a customer who, after breaking their key late at night, called a locksmith advertising a service for £69. However, upon completion of the job, the customer was presented with a bill exceeding £700, far surpassing the initial quote. Such practices have led to the term "driller killer," referring to locksmiths who drill through locks unnecessarily to inflate costs.

To protect yourself from these scams, experts recommend several key steps: 1. Research: Always check reviews and ratings of locksmiths before hiring. 2. Get multiple quotes: Contact several locksmiths to compare prices and services. 3. Ask for identification: Ensure the locksmith can provide proof of their credentials upon arrival. 4. Request a written estimate: Before any work begins, ask for a detailed written estimate to avoid surprises. 5. Be cautious of emergency services: If a locksmith advertises 24/7 emergency services, verify their legitimacy and pricing structure.

By taking these precautions, consumers can better safeguard themselves against potential scams and ensure they receive fair and transparent service.

Source: www.theguardian.com – https://www.theguardian.com/money/2026/mar/08/locksmith-scam-key-steps-avoid-scammers