What are my rights if my flight is cancelled or delayed?

UK travellers facing flight cancellations or delays have specific rights under EU regulations. If your flight is delayed by more than three hours, you may be entitled to compensation, which can range from £220 to £520, depending on the distance of the flight.

In cases of cancellations, airlines are required to inform passengers at least 14 days in advance to avoid compensation claims. If the cancellation is notified less than 14 days before departure, passengers may also be eligible for compensation, unless the cancellation was due to extraordinary circumstances, such as severe weather or political unrest.

Passengers are entitled to a full refund or an alternative flight to their destination. Additionally, airlines must provide care and assistance, including meals, refreshments, and accommodation if necessary, during long delays or cancellations.

It is essential for passengers to keep all relevant documentation, such as boarding passes and receipts, to support any claims for compensation.

For further information on your rights and how to proceed in these situations, consult the Civil Aviation Authority (CAA) or the airline directly.

Source: www.bbc.com – https://www.bbc.com/news/articles/c9qxnyengdjo?at_medium=RSS&at_campaign=rss